ITS Services
Technology Reservation Request
To submit a technology reservation request, select from the ITS services listed below and follow the link to the service-specific request form.
General Request Policy
- Reservations are scheduled on a first-come, first-serve basis and require staff and equipment allocations that require advance coordination. Please submit your requests accordingly.
- Same-day delivery requests can be accommodated for conference phones and USF bridge lines ONLY.
- Service day and hours vary according to the service requested. Please review each service's hours of operation for details.
- For all other inquiries, please contact the ITS Help Desk at (415) 422-6668 or itshelp@usfca.edu.
ITS Help Desk
- Phone: (415) 422-6668
- Email: itshelp@usfca.edu
- Hours: ITS Help Desk Hours
Media Production Services
Request that your class, lecture, or event be recorded...
Media Production Services provides video and audio recording services for classes, lectures, or on-campus events. Student workers, trained as camera technicians, are scheduled to service requests on a first-come, first-served basis. Your media files can be delivered online for use in Blackboard or for web pages, or on DVD.
Hours of Operation
- 8:00 AM - 10:30 PM, Monday through Friday
- 9:00 AM - 9:00 PM, Saturday and Sunday
Request Policy
- Please be advised that confirmation is dependent on the volume of current requests.
- Requests must be submitted a minimum of 5 business days in advance.
- Requests made thereafter will be scheduled if time permits.
- You will receive an automatic email notification that your request has been submitted and you will receive confirmation that you have been scheduled one week prior to the event.
- View additional policy information.
Media Production Services Request
Echo360 Lecture Capture
Request Echo360's personal capture software or schedule an automated in-class recording...
Automated Classroom Lecture Capture with Echo360
Echo360 is an automated lecture capture system that can be scheduled to record a lecturer's presentation, including audio and video, along with the lecture content that is presented on the classroom's screen.
There are currently six classrooms with lecture capture capability: Cowell 312, Harney 127, Education 201, Lone Mountain 244a, Malloy Hall LL4, and CIT 010.
Echo360 Lecture Capture Request
Personal Capture Software
A personal version of Echo360 capture, this software will turn any USF-owned laptop or desktop computer into an "instant educational studio." This personal version of Echo360 capture is optimized for the self-creation of learning modules, screencasts and tutorials. Additional hardware, such as a microphone or a webcam, may be required.
Echo360 Personal Capture Software Request
Classroom Technology
Request AV equipment delivery to a classroom...
For more information about equipment available for delivery and pickup, please visit our ITS Reservation page.
Hours of Operation
- 7:40 AM to 10:00 PM, Monday through Friday
- 8:00 AM to 6:00 PM, Saturday
- Sunday deliveries: By advance request via ITS Help Desk only.
- Deliveries and pickups can only be made during our hours of operation.
Request Policy
- To find out what AV equipment can be delivered to which rooms, please see Classroom Technology's Classroom Support Spreadsheet.
- Classroom Technology does not deliver to the following locations: Gillson, Hayes Healy, Kendrick (Law), Koret, McLaren, Phelan, and Underhill.
Network Services
Request a conference phone or bridge line...
Hours of Operation
- 8:40 AM to 5:00 PM, Monday through Friday
- Saturday & Sunday requests are setup on Friday and picked up on Monday.
Conference Phone
Hardware used to enhance voice quality & clarity from up to 20 feet away. Provides for full room coverage up to a 54' x 40' room.
Bridge Line
Reserved USF phone extensions used for the purpose of conference calls up to a maximum of 8 parties. This enables users to speak to 8 unique parties at any given time.